Legal Information

Terms and Conditions

1. Acceptance of Terms

By accessing or using the services, products, and eCommerce platform provided by Electrolink ("we," "us," or "our") through our website ("Site"), you ("the Client") agree to be bound by these Terms and Conditions. Electrolink reserves the right to modify these terms at any time. Any modifications will be effective immediately upon posting on our Site. The Client's continued use of the Site and our services after any modifications indicates acceptance of the revised Terms and Conditions.

2. Confidentiality

Electrolink acknowledges that all information provided by the Client through the RFQ form or during any transaction will be treated as confidential. We will not disclose such information to any third party without the Client's prior written consent, except as required by law or necessary to fulfill the purposes of the RFQ or transaction. Electrolink will take reasonable measures to protect the confidentiality of the information provided.

3. Accuracy of Information

The Client warrants that all information provided in the RFQ form, during registration, or during any transaction is accurate, complete, and up-to-date. The Client agrees to promptly notify Electrolink of any changes to the information provided. Electrolink shall not be liable for any losses or damages arising from any inaccuracies or omissions in the information submitted by the Client.

4. Use of Information

The information collected through the RFQ form, registration, or transaction will be used exclusively for preparing a detailed quotation, processing orders, and for related internal purposes, such as assessing project feasibility and requirements. Electrolink will not use the information for any other purposes without the Client's explicit consent. The Client grants Electrolink a non-exclusive, royalty-free license to use, reproduce, and modify the information provided solely for the purposes of preparing the quotation, processing the order, and delivering the services or products.

5. No Obligation to Quote

Submission of an RFQ form does not obligate Electrolink to provide a quotation. Electrolink reserves the right to decline any RFQ at its sole discretion without providing any reason. Electrolink may, at its discretion, request additional information or clarification from the Client before providing a quotation.

6. Quotation Validity

Any quotations provided by Electrolink are valid for a specific period, as stated in the quotation. After the expiration of this period, the quotation is subject to revision at Electrolink's discretion. Quotations are based on the information provided by the Client and may be subject to change if the scope or requirements of the project change.

7. Orders and Acceptance

All orders for products and services must be made in writing, through our designated online platform, or via our eCommerce catalog. Orders are subject to acceptance by Electrolink, and no order shall be deemed accepted until confirmed in writing by Electrolink. Electrolink reserves the right to reject any order at its discretion.

8. Pricing and Payment

All prices are quoted in BGN (Bulgarian Lev) for clients in Bulgaria and in EUR (Euro) for clients in other European countries. Prices are exclusive of taxes, duties, and shipping costs unless otherwise stated. Payment terms will be specified in the quotation or invoice. Payments are to be made via bank transfer upon receipt of an invoice or proforma. Electrolink reserves the right to require advance payment or a deposit for certain orders.

9. Delivery and Risk of Loss

Delivery dates are estimates only and are not guaranteed. Electrolink shall not be liable for any delays in delivery. Risk of loss or damage to products passes to the Client upon delivery to the carrier. The Client is responsible for inspecting the products upon receipt and notifying Electrolink of any damage or discrepancies within five (5) business days.

10. Title and Ownership

Title to the products shall pass to the Client only upon full payment of the purchase price and any other amounts due to Electrolink. Until such payment is received, Electrolink retains title to the products.

11. Warranty

Electrolink warrants that products supplied will conform to the specifications set forth in the quotation or order confirmation. This warranty is valid for a period of twelve (12) months from the date of delivery. Electrolink's liability under this warranty is limited to the repair or replacement of defective products, or at Electrolink's option, a refund of the purchase price. This warranty does not cover defects resulting from misuse, neglect, or unauthorized modification.

12. Returns and Refunds

Returns of products are subject to Electrolink's prior written approval and must be made within thirty (30) days of delivery. Returned products must be in their original packaging and in unused condition. The Client is responsible for all return shipping costs. Refunds, if applicable, will be processed within thirty (30) days of receipt of the returned products.

13. Intellectual Property

All intellectual property rights in any materials and information provided by Electrolink in response to an RFQ, in connection with the sale of products and services, or available on the Site remain vested in Electrolink. The Client is granted a non-exclusive, non-transferable license to use such materials and information solely for the purpose of evaluating the quotation and for the intended use of the products and services. The Client shall not disclose, reproduce, or use Electrolink's intellectual property for any other purpose without Electrolink's prior written consent.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Electrolink shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to the use of the RFQ form, the information provided therein, the purchase and use of Electrolink's products and services, or the use of the Site. This limitation of liability applies regardless of the legal theory under which such damages are sought, including contract, tort, negligence, or otherwise.

15. Indemnification

The Client agrees to indemnify, defend, and hold harmless Electrolink, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with the Client's breach of these Terms and Conditions or the Client's use of the RFQ form, the Site, and purchased products and services.

16. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bulgaria. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Bulgaria.

17. Compliance with GDPR

Electrolink is committed to complying with the General Data Protection Regulation (GDPR). Any personal data collected will be processed in accordance with our Privacy Policy and applicable data protection laws.

18. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and Conditions, which will remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.

19. Entire Agreement

These Terms and Conditions constitute the entire agreement between the Client and Electrolink regarding the RFQ, the sale of products and services, and the use of the Site, and supersede all prior agreements and understandings, whether written or oral, relating to the RFQ, the sale of products and services, and the use of the Site. Any amendments or modifications to these Terms and Conditions must be in writing and signed by both parties.

20. No Waiver

The failure of Electrolink to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by Electrolink.

21. Force Majeure

Electrolink shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, strikes, or governmental actions.

22. Assignment

The Client may not assign or transfer any of its rights or obligations under these Terms and Conditions without the prior written consent of Electrolink. Electrolink may assign or transfer its rights and obligations under these Terms and Conditions without the Client's consent.

23. Notices

All notices or communications required or permitted under these Terms and Conditions shall be in writing and delivered by hand, email, or certified mail, return receipt requested, to the address specified by the receiving party.

24. Survival

The provisions of these Terms and Conditions that by their nature should survive termination, including but not limited to confidentiality, intellectual property, limitation of liability, and indemnification, shall survive any termination or expiration of these Terms and Conditions.

25. User Accounts

Client accounts for accessing the eCommerce platform will be created by Electrolink for its business partners. Clients are responsible for maintaining the confidentiality of their account information, including their password, and for all activities that occur under their account. Clients agree to notify Electrolink immediately of any unauthorized use of their account or any other breach of security.

26. Use of eCommerce Platform

By using the eCommerce platform on the Site, Clients agree to comply with all applicable laws and regulations. Clients are prohibited from using the eCommerce platform to engage in any fraudulent or illegal activities. Electrolink reserves the right to suspend or terminate access to the eCommerce platform for any Client who violates these Terms and Conditions.

27. Product Descriptions and Availability

Electrolink strives to provide accurate product descriptions and availability information on the Site. However, Electrolink does not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. In the event that a product is unavailable or incorrectly priced, Electrolink reserves the right to cancel the order and refund any amounts paid by the Client.

28. Shipping and Delivery

Shipping and delivery terms, including costs and estimated delivery times, will be specified at the time of order. Electrolink will use reasonable efforts to meet delivery estimates but is not responsible for any delays caused by the carrier or other factors beyond its control. The Client is responsible for any additional charges incurred due to incorrect shipping information provided by the Client.

29. Export Control

Products purchased from Electrolink may be subject to export control laws and regulations. The Client agrees to comply with all applicable export control laws and regulations and not to export or re-export the products in violation of such laws and regulations.

30. Customer Support

Electrolink provides customer support for issues related to the RFQ, product orders, and the use of the Site. Clients can contact customer support through the contact information provided on the Site. Electrolink will use reasonable efforts to respond to customer support inquiries promptly.

31. Data Protection and Privacy

Electrolink is committed to protecting the privacy of Clients' personal data. The collection, use, and processing of personal data are governed by Electrolink's Privacy Policy, which is available on the Site. By using the Site and submitting personal data, Clients consent to the collection and use of their personal data in accordance with the Privacy Policy.

32. Cookies and Tracking Technologies

Electrolink uses cookies and other tracking technologies to enhance the user experience on the Site. Clients can manage their cookie preferences through their browser settings. By using the Site, Clients consent to the use of cookies and tracking technologies as described in Electrolink's Cookie Policy.

33. Third-Party Links

The Site may contain links to third-party websites that are not owned or controlled by Electrolink. Electrolink is not responsible for the content or privacy practices of such third-party websites. Clients are encouraged to review the terms and conditions and privacy policies of any third-party websites they visit.

34. Dispute Resolution

In the event of any dispute arising out of or in connection with these Terms and Conditions, the parties shall first attempt to resolve the dispute amicably through good-faith negotiations. If the dispute cannot be resolved through negotiations within thirty (30) days, either party may seek resolution through mediation or binding arbitration in accordance with the applicable rules of the Bulgarian Chamber of Commerce and Industry.

35. Language

These Terms and Conditions are drafted in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.

36. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Electrolink LTD

Simeon Radev 49, Sofia 1618, Bulgaria

Email: [email protected]

Phone: +359 877 030 760

By submitting the RFQ form, creating an account, or placing an order, the Client acknowledges that they have read, understood, and agree to these Terms and Conditions.

Privacy Policy

1. Introduction

Electrolink ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Site") or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Site.

2. Information We Collect

We may collect information about you in various ways. The information we may collect on the Site includes:

2.1 Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number.
Business information, such as company name, business address, and job title.
Demographic information, such as your age, gender, hometown, and interests, that you voluntarily provide when you register with the Site, place an order, or participate in activities related to the Site.

2.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., bank account information) that we may collect when you request a quote, place an order, or return, exchange, or request information about our services from the Site.

2.4 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account.
Process your transactions and deliver the purchased products or services.
Email you regarding your account or order.
Enable user-to-user communications.
Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
Generate a personal profile about you to make future visits to the Site more personalized.
Increase the efficiency and operation of the Site.
Monitor and analyze usage and trends to improve your experience with the Site.
Notify you of updates to the Site.
Offer new products, services, and/or recommendations to you.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Request feedback and contact you about your use of the Site.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.5 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4.6 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.7 Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

4.8 Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

8. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

Logging into your account settings and updating your account.
Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and/or comply with legal requirements.

9. Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

Noting your preferences at the time you register your account with the Site.
Logging into your account settings and updating your preferences.
Contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

10. Compliance with GDPR

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
Right to Erasure: You have the right to request that we delete your personal data.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and service offerings. When we make changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about our use of cookies and related technologies.

12. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

Electrolink LTD

Simeon Radev 49, Sofia 1618, Bulgaria

Email: [email protected]

Phone: +359 877 030 760

Disclaimer

1. General Information

The information provided by Electrolink ("we," "us," or "our") on our website ("Site") is for general informational purposes only. All information on the Site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

2. Professional Advice

The Site cannot and does not contain professional advice. The information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of professional advice. The use or reliance of any information contained on this Site is solely at your own risk.

3. External Links

The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

4. Testimonials

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.

The testimonials on the Site are submitted in various forms such as text, audio, and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.

5. Fair Use Notice

The Site may contain copyrighted material, the use of which has not always been specifically authorized by the copyright owner. We are making such material available for criticism, comment, news reporting, teaching, scholarship, or research. We believe this constitutes a "fair use" of any such copyrighted material as provided for under applicable copyright laws. If you wish to use copyrighted material from this Site for purposes of your own that go beyond fair use, you must obtain permission from the copyright owner.

6. No Responsibility Disclaimer

The information on the Site is provided with the understanding that Electrolink is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal, or other competent advisers.

7. Personal Responsibility

You acknowledge that you are using our Site voluntarily and that any choices, actions, and results now and in the future are solely your responsibility. We will not be liable to you or any other party for any decision made or action taken in reliance on the information given on the Site.

8. Products and Services Disclaimer

8.1. Product Descriptions We strive to ensure that the products and services on our Site are described as accurately as possible. However, we do not warrant that product descriptions or other content of this Site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

8.2. Use of Products and Services The use of any of our products and services is at your own risk. We make no warranties regarding the quality, reliability, or suitability of our products and services for any particular purpose. It is your responsibility to ensure that any products, services, or information available through this Site meet your specific requirements.

8.3. Availability of Products and Services We reserve the right to modify or discontinue any product or service at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product or service.

8.4. Performance We do not guarantee that the Site will be operational at all times, or that it will be free from errors, viruses, or other harmful components. We are not responsible for any losses or damages resulting from the use of, or inability to use, the Site, products, or services.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Electrolink shall not be liable for any direct, indirect, consequential, special, incidental, or punitive damages, including without limitation, lost profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Site by any third party; and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Site, whether based on warranty, contract, tort, or any other legal theory, and whether or not we are advised of the possibility of such damages.

10. Compliance with GDPR

11. Changes and Updates

We reserve the right to amend this Disclaimer at our discretion and at any time. When we make changes to this Disclaimer, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about our updates.

12. Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of Bulgaria. Any disputes arising under or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of Bulgaria.

13. Contact Us

If you have any questions or comments about this Disclaimer, please contact us at:

Electrolink LTD

Simeon Radev 49, Sofia 1618, Bulgaria

Email: [email protected]

Phone: +359 877 030 760